Section 32: Work to note etiquette (1)
work should pay attention to etiquette
etiquette is that people in their daily life, customs inherited from the traditional form for everyone to follow recognized and common behavior and rituals. Thousands of years ago, Confucius said, Etiquette is the ordinary people of self-cultivation, the basis of household career, good governance is a national leader, manage the company or enterprise basis. Ritual behavior from a person, can see his accomplishments and his ideas.
life is the most important
in life, rituals can regulate interpersonal relations, a certain sense, the ritual is the harmonious development of the regulator relationships, people in the dealings by etiquette to do, help to strengthen people to each other respect, the establishment of friendly relations of cooperation and avoid unnecessary conflicts and conflict. Generally speaking, people respect, courtesy, endorsed and helped to attract will have a psychological form of friendship, on the contrary will produce hostility, conflict, resentment and even hate psychology. For example, when you walk impede each other, you apologize, the other side of you has a friendly smile; and when you do not accidentally hit someone else, the walk away, people will think you no manners, bad impression of you will left.
in a job fair. Ask you to do a computer professional? The rise of other recruiters did not answer, the student will resume on the table.
recruiters looked up, glanced at him, smiled and said: You have not seen my resume ah? The students left the flushing of the face.
Later, when someone asks why not recruit this young man, he said: This job seekers with basic greetings are not, you said that we would consider him?
a staff representative of a unit image. Ceremonial staff of the enterprise is directly, not only related to the company's image, may further affect the company's business expansion. Therefore, many enterprises are now in the recruitment of staff, began to Investigation into the scope of job etiquette. I understand that a lot of big companies at the fair will be sent two people, a charge of receiving candidates, the other hanging around in their stalls, listen to those potential employees what to say, sometimes also with They talk, through the Some job seekers even if the results and then outstanding, but the quality is not high and will not have to.
etiquette to respect. In the communication and exchange between people, especially when faced with customers, courtesy occupies an important position, a person is easy to see that there is no polite, can be seen from the daily life, from the words in conversation can be seen from communicating with others can also be seen. A polite person, get along with others, it is very easy to feel out,bailey UGG boots, other people will say that you know in general, good manners, respect, is worthy of a trusted partner, working a good helper, a good friend of life.
Section 33: Work to the guests, (2)
to interview a new job at the time,UGG shoes, if you are a book of knowledge management, people who know how the wind blows, then your chances are very great. Conversely, if you do not polite, speak loudly at first sight, sitting not sit phase, station did not stop phase, giving the impression that poor quality, arrogant, arrogant. So unfortunately, you are destined to get the job.
Yuan Yuan, a foreign trade company in the finance department of the trial. Recently, foreign customers in Beijing to celebrate the
because few eat Western food, Yuan Yuan, at the dinner out of a lot of Dinner beginning, Yuan Yuan before porting plate to get food, and find that it is loaded plates of food residue; in order to save the path of feeding, Yuan Yuan from the nearest start eating fruit salad, and colleagues have now eating cold dish, Yuan Yuan had to jokingly say that they
a living off her uncomfortable.
a normal ordinary you can create the charm has been carefully double, a lack of confidence in you, after some etiquette armed, you can make your confidence is enhanced from the inside out, this is the power of ritual.
Here, I would like to remind some of 20-year-olds in the work of etiquette that need attention.
1. You do not mix work and personal life. If you have to deal with personal matters at work, to stay to lunch, do not schedule the work to your office friends to visit you.
2. Do not put all kinds of emotions to the office, especially in bad mood. You will not control and conflict with others. Everyone has a bad mood at times, but the office is not allowed this.
3. Not in the office crying, shouting or other emotional things to do. If you really can not help but sad to leave the office, shut the door or go to the lounge, so good mood to say. If you are unable to control anger, can also adopt this approach, take a deep breath to relax or do other things.
4. Do not say hello to suddenly broke into someone else's office. First phone call or face to face about it. Interrupt when someone is talking, hoping he would stop and pay attention to his very rude.
5. Do not always late, if absent, leaving early in advance contact the company, allowing the company to be prepared.
6. Do not answer private phone in the office. Many young people like to use the company's phone talk on the phone, this is very detrimental to the behavior of professionalism.
7. With others, especially when talking to customer service, to show very patient, even if he wanted to end the conversation early, and do not always look at the table, so that the people are very rude.
Finally, to remind young people, have time to look at the etiquette books.
Section 34: the performance of their training time (1)
accomplishment at any time to express themselves
cultivation, intent, including self-cultivation, reflection over a new leaf, mold character and virtue ethics. We often say that the cultivation, refers to a person's ideological and moral cultivation, others are polite, if a higher quality of life.
have very good people, is often welcomed. In contrast, those who say rude, do not speak polite, frequently fight, curse of the young man, loved by the people is difficult, even distasteful. Such people, but also talk about relationships too!
cultivation within a person's temperament, some small details from the show out. Some young people to wear suits and ties, but exports to become dirty; some people may seem gentle, but things start to always self-centered. Bus seat to those children to the elderly people, not necessarily the best dressed, but it is certainly the most cultivated person.
When I spoke with a teacher when the cultivation of young people. The teacher give me a very common example. Their home at a crossroads of the road edge, often have a number of field people to knock on the door asking for.
Some people knock on the door when the action gently, knocking several times, and wait a while to knock, to be patient. The knock on the door as the smiling faces of those who ask the way, as each signal is sent to the owner of courtesy and respect.
There is also a man knocked on the door appeared abruptly when, Some even side Zamen, while loudly shouting: Open the door! Is anyone there?
often, the former has a high cultural quality, understand the etiquette training, naturally, he, like those who ask, are generally low quality, long-term habit of forming a rude, do not know for the sake of each other, so that he was disgusted, and sometimes he clearly knows the way, do not tell each other, or simply pointed to the.
Ran Liang is a successful sales manager. His success depends largely on his personal qualities.
few years ago, he had just entered the industry when the candidates go to a company. Received an interview that day, a ray of sun lit up his anxiously looking forward to the heart. He carefully cleaned up, came to the company manager's office door, tapping the door twice.
room came the answer sound.
Ran light comes into the room full of joy, politely greeting:
can Jingli face some cold and asked him to knock once again, Ran light some doubts, but he did not think about, gently close the door, re-Qiaoleliangxia, and then pushed open the door. The manager said no good the first time, indicated that he do it again.
Section 35: the performance of your cultivation time (2)
so repeatedly, when he quit the tenth, the inner joy and vision had disappeared, which is the job interview that ah, is clearly making things difficult for teasing. He wanted to turn away in anger, can they be reconciled, he wondered whether the manager what medicine sleeve, then, holding his last hope, patient and eleventh to the door. The results, opened the door to success.
the original, a market research company intends to recruit staff, and a good market researchers, not only to have a good knowledge, the quality also needs to have patience and self-cultivation. This is a knock on the door and wait ten Ran bright character is the quality of test questions.
cultivation of temperament, not to others, but for their ability to enhance the life, increase their communication skills. In general, young people should pay attention to the cultivation, mainly in the moral cultivation, cultivation of civilization and cultural accomplishment, artistic accomplishments on.
ethics. Virtuous only polite, certainly unethical, rude, ethics is the basis of etiquette. In real life, and his hypocrisy, selfish, preoccupied, conceit, jealousy strong, demanding the people, proud of himself, others can not in good faith, treat it. Therefore, only efforts to improve ethics training, continue to cultivate their own sentiments, the pursuit of the ideal of perfection to the level of people's manners improved accordingly.
accomplishment of civilization. Cultivation of one's civilization, mainly in two aspects of dress clothing and mannerisms. A person's clothing clothing represents a person's identity,UGGs, so in interpersonal communication with special attention to his clothes. For example, a visitor reception pajamas that do not respect the guests should be dressed neatly hospitality. Fashion clothing to adapt to environmental situations, formal solemn occasion wear clothes. Car, keep high status, older on the first, got off their first open the door down to them; met with an acquaintance, to take the initiative to greet, say hello to you people, should respond immediately; conversation with others, to Note that word, it should not interrupt the words of others and so on. All reflect a person's politeness, polite people who are always willing to interact with, who do not want to deal with being polite.
cultural accomplishment. NPC know everything there is cultivation of science, culture. They think carefully, analyze the problem thoroughly, well-handling problems, and responsive, verbal fluency, confidence, stable, attractive in social interaction, people feel the benefit of knowledge, physical and psychological pleasure comfortable. In contrast, low cultured people, lack of confidence, gives a dull, dull, or arrogant, shallow impression. Therefore, only the level of consciousness to promote literacy training to increase social
artistic accomplishments. Art bears rich cultural connotations, but also embodies the artist's thoughts, attitudes and values. Therefore, we appreciate the works of art are bound by the spirit of the mold, but also by the artist's life, world outlook and values impact, focused on works of art depicted in the realm of beauty among the aesthetic intoxicated and received feelings of sublimation. Thought had been inspired, noble morality and civilization will be nurtured habits. Therefore, there must be awareness of the content as much as possible exposure to health, taste and elegant works of art of high artistic quality, such as literature, music, calligraphy, dance, sculpture, etc., it us to improve the quality of a great ritual to help.
Section 36: about a minute, ten minutes to listen to (1)
about one minute, ten minutes to listen to
a young man and his sales manager for dinner.
that pretty waitress each time through their side, the manager's attention will always after her, until can not see far, and then turn around and asked him:
word, this young man two or three times to repeat. Has always been his manager invited him to report the outcome of a business trip, he is also looking forward to reporting to the manager exploits, did not expect, and now his manager is always casual.
he felt insulted by the great and angry to think: speak!
this young man's distress and we often have. Happily with others when we say his interesting, they found each other again and again yawn, not interested in the topic of their own, and even his words were interrupted by the other party. Our heck.
Similarly, if we are from another angle, while others expressed to us or talk to, if we treat others, what have other people kind of feelings? Of course, is very uncomfortable, I feel it is not being valued and respected.
from a psychological point of view, a good listener will make each other happy, will exchange each other's understanding and trust.
interpersonal communication is an interactive process, there are also said to listen to. But most of the time, people are fighting for a play that role. Many do not have the patience and time to listen to others say. Even people of a, say not to wait until the other side to the question on the words to in the negative, and insisted that no interest, and then seize the time to explain his own point of view.
everyone to express themselves, eager desire to be understood, therefore, want others to play the role of the audience. With the happy things, I hope that listening to others, to share with others, with the unhappy things, and hope to talk with people.
We often have such an experience, success in one area, you always want to tell others the joy of their own, let others know how great you are, how your chances are good. Also, when you have in mind confused, especially when you feel wronged, you have always someone to talk about. Mental confusion many people find a psychiatrist, they just need a listener only.
Joe? Gilad is a famous salesman, began to try to say he thought the salesman should introduce yourself, introduce products, he said on the first one, and in the course of his time selling He realized the value of listening is far greater than said.
sell in once, and he talks very well with customers, to deal in the fast time of signing, the other suddenly do an about face. He do not understand.
evening, according to the address of the customer left, he went home to ask for advice. Customers in good faith to see him face to tell him the truth: Just as I was signing, I spoke about my only son to college, but that his athletic achievements and his vision of the future, and I are proud of him, but when you without any response, even also turned to the use of cell phones and other phone, I huff to change his mind.
Section 37: about a minute, ten minutes listening to (2)
In fact, listen carefully not only can leave the impression of a polite, but let us get more information to be able to use every opportunity to adopt many, enrich themselves. Friend's experience, leadership requirements, customer suggestions and market demand, all we need to listen.
attention to listening to people's speech, he spoke from the content, tone, posture, and can understand each other's needs, attitudes, expectations, and character, they will naturally close to you, so you can be with a lot of people exchange of ideas, the establishment of wider relationships.
listened to other people's speech, let each other know that you are interested in them as people to look at you, you care about them,Discount UGG boots, concerned about their lives. Because you listen to each other and be encouraged, when not only about his welcome, but also accept your feelings.
listen carefully to each other's conversation, the speaker is a kind of respect, to a certain extent, meet each other's needs, and can make people's contacts, talk to more effective and more harmonious relationships between. Patiently listen to each other's conversation, is equal to tell each other Conversely, the other has not finished the words to say, you heard it no longer self-esteem that most likely to make each other frustrated.
in social situations by people who welcome everyone who loves to talk, not only is he articulate, and important is that he will listen. Because the conversation is only about over and over again in order to meet both the needs of both, and only in this way can keep the conversation smoothly. If we only thought about, do not want to hear the caller said, you must be talking to the
expressed interest in each other's content. Do not feel impatient, or often at his watch, implying that the other stops. You can also use body language to express some of your interests, such as natural smile, nod, slightly leaning forward, looked at each other's eyes, and repeat his key words and so on.
if timely feedback on each other. If the other side are saying, but you have no response, he will feel dull, the want to say do not say. When the other person is saying, you should say is: In this case the power to give the other party continued.
speak Do not interrupt each other. Free to interrupt each other, then comes the rise of others, or when you suddenly change the subject, are rude. If you have to interrupt each other, then, in another conversation, you should take the initiative to pick up the front of the topic, and apologize.
if you want others like it, and pay attention to you, first you need to do a good listener.
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